Support

The FurCast Support

Thank you for using The FurCast.

If you need assistance, have questions, or would like to report a bug, please contact us:

Email Support

support@thefurcast.com

Response Time

We typically respond within 1–2 business days.

Common Issues

Weather data not updating

• Verify Location Services are enabled for FurCast.

• Ensure your device has an internet connection.

Walk recommendations seem inaccurate

• Confirm your dog's breed and profile information are entered correctly.

• Verify your device location is accurate.

App crashes or unexpected behavior

Please email us with:

• Device model

• iOS version

• Description of the issue

Feedback

We welcome feature requests and suggestions to help improve The FurCast.

Contact:
support@thefurcast.com